Privacy Policy
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Eko Engineering respects your privacy and is committed to handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
What information we collect
We collect personal information that you provide directly to us through:
- Contact form submissions on this website
- Email correspondence
- Phone calls
- Engagement of our services
- Newsletter signups
The information we collect may include your name, email address, phone number, business name, project location, and any details you choose to share about your project.
We also collect anonymous technical information when you visit the website — including IP address, browser type, pages visited, and time spent on each page — through standard web analytics tools. This information is not linked to your identity unless you have separately provided personal information through a form.
How we use your information
Personal information is used to:
- Respond to your enquiry and provide the services you have requested
- Manage our ongoing relationship with you
- Comply with our legal obligations
- Send you newsletter content you have explicitly subscribed to receive
We do not sell personal information to third parties. We do not use your information for marketing purposes other than the newsletter you have separately subscribed to.
Who we share it with
We share information only with:
- Service providers who help us deliver our services (cloud hosting, email service providers, accounting and project management tools)
- Specialist sub-consultants engaged on your project, with your authorisation
- Regulatory authorities where required by law
All service providers are bound by confidentiality and data protection obligations.
Data storage
Personal information is stored on cloud-based services that may be hosted in Australia or overseas. Where information is stored overseas, the service providers we use are bound by data protection standards comparable to the Australian Privacy Principles.
How long we keep it
We retain personal information for as long as necessary to provide our services and comply with legal obligations. Project records are typically retained for a minimum of seven years after the engagement concludes, consistent with professional indemnity insurance and statutory record-keeping requirements.
Your rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, subject to our legal record-keeping obligations
- Withdraw consent for marketing communications at any time
To exercise any of these rights, contact us at jeremy@eko-engineering.com.
Cookies
This website uses cookies for analytics and to remember your preferences. You can disable cookies through your browser settings, though this may affect website functionality.
Complaints
If you believe we have mishandled your personal information, contact us at jeremy@eko-engineering.com in the first instance. If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner at oaic.gov.au.
Updates to this policy
We may update this policy from time to time. The current version is always available at this URL, and significant changes will be notified through our website.
Contact
Privacy enquiries: jeremy@eko-engineering.com
This policy was last updated on 18 September 2026.